As a Medallia Certified Advisory Partner OGC offers a range of services - from planning and training to insights reporting and advanced workshops - to help Medallia clients maximize their Custom Experience Management program's impact on customer experience.
OGC is a boutique research and consulting firm specializing in Voice of the Customer program design and optimization, and in market research-based strategy and innovation testing.
OGC’s mission is to help companies become more insightful, create happier end-customers and uncover opportunities to grow their businesses. We offer a range of training and insights reporting services to help clients maximize their Customer Experience Management program impact.
OGC also employs a hands-on approach to market research, combining a comprehensive discovery process with advanced data analysis techniques to draw conclusions collaboratively in cross-functional teams.
OGC is headquartered in New York City, with an additional office in the historic district of downtown Tel Aviv, Israel.
Or Gorsky - Director
Or founded the Insights consulting practice at Medallia and authored several units of Medallia’s Operational CEM Certification Course. In 2012 he founded OGC, a boutique consulting group that has become Medallia’s preferred delivery partner for Insights Consulting and Training Curriculum Development.