We are a boutique research and consulting firm specializing in Voice of the Customer program design and optimization, and market research-based strategy and innovation testing.
Helping a Telecommunications Provider Launch New Features
A major US telecom company turned to OGC to help them develop a fine-tuned marketing strategy for its new product
WHAT WE DO
OGC is a boutique research and consulting firm specializing in Voice of the Customer program design and optimization, and in market research-based strategy and innovation testing.
OGC’s mission is to help companies become more insightful, create happier end-customers and uncover opportunities to grow their businesses. We offer a range of training and insights reporting services to help clients maximize their Customer Experience Management program impact.
OGC also employs a hands-on approach to market research, combining a comprehensive discovery process with advanced data analysis techniques to draw conclusions collaboratively in cross-functional teams.
OGC is headquartered in New York City, with an additional office in the historic district of downtown Tel Aviv, Israel.