The Science Of CX
8.30 AM
Breakfast
9.00 AM
Introduction & Welcome
10.30 AM
Break
12.30 PM
Lunch
Data Visualisation
9.15 AM - 10.30 AM
2.45 PM
Break
Operational Insights
10.45 AM - 12.30 PM
2.15 PM - 4.00 PM
4.00 PM
Closing Remarks & Cocktail Hour