PRIVACY POLICY

Last updated: March 30th, 2020

 

Who we are

OG Consulting, Inc. (“OGC,” “we,” “us,” “our”) is a company incorporated under the laws of the State of Delaware, USA. We are a boutique research and consulting firm specializing in market research-based strategy, innovation testing, and Voice of the Customer program design and optimization. Find out more

Collection of Personal Information

The following privacy policy discloses the privacy practices for www.ogconsulting.co.il and www.ogcglobal.com as well as OGC’s UP Consumer Insight Panel and research surveys. This policy addresses the following:

  1. Type of personally identifiable information (PII) or personally login information (PLI) is collected from you through the website and the panel site, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

OGC is the sole owner of the information collected on its sites. We only have access to/collect information that you voluntarily provide via email or other direct contact. We will not sell or rent any information containing PII to anyone.

 

All Information collected by OGC is for customer service and/or market research purposes; it can be used to respond to you, regarding the reason you contacted us. We will not share your PII or PLI with any third party outside of our organization, other than as necessary to fulfil your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

OGC may use external secure software to conduct market research and manage its information.

 

To clarify, non PII data that has been voluntarily provided and is used for market research purposes, can be used and sold as long as it can not be Identified or lead to specific individuals.

 

UP Consumer Insight Panel

 

On a case by case basis, OGC, through its Panel, collects two kinds of information about users:

  • Data that users volunteer by signing up to receive news and product information, entering contests, completing surveys, or buying directly from us;

  • Aggregated tracking data we collect when users interact with us.

OGC uses personal information you provide voluntarily depending on how you contact us:

  • When you subscribe to our research platform mailing lists , you must provide an email address. We never sell or rent the email address you provide when subscribing to our lists.

  • When you enter a contest or survey, we may ask for your name, address, and email address so we can administer the contest and notify winners.

 

General survey research

 

OGC conducts research surveys and collects a wide range of information about survey respondents depending on the information needs of the research we conduct. For example, survey respondents may be requested to provide certain personally identifiable, financial or demographic information, as well as specific opinions about a variety of goods and services. Responses to all survey questions are voluntary. A survey respondent should only provide responses to questions they are comfortable answering and survey respondents may decline to answer any survey question.

 

Access and Control Over Information

Information gathered through  www.ogconsulting.co.il and www.ogcglobal.com is limited to contact information only. Contact data is only used to respond to you, regarding the reason you contacted us. It will not be collected, sold or used for any other purpose and will remain internal to OGC only.

 

You can do the following at any time by contacting us via the email address given on our website:

  • See what data we have about you, if any.

  • Ask us to change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

We may limit or deny access to Personal Data where providing such access is unreasonably burdensome, expensive under the circumstances, or as otherwise permitted by our privacy policy principles.

 

UP Consumer Insight Panel 

 

Your contact with OGC through the UP Consumer Insights Panel is based on an opt-in offer. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website or through the dedicated user portal:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

 

As Information collected by OGC is used for market research purposes, from time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
 

Data collected through Surveys and contests

 

Data collected by OGC through surveys and contests may be used for research and resale purposes as long as it does not contain any PII or PLI as long as it can not be used to Identify or lead to specific individuals. For example, collected data can be used to demonstrate trends, sentiments and even specific comments regarding certain products or services however they will not disclose any PII and will not be used to Identify any specific respondent.

 

Access to non-PII data collected through surveys can be available upon request either via email through our website or by contacting us through the dedicated panel portal. This data can be changed or deleted in our databases at your request however please be aware that it might have been used prior to your request and can not be removed from previous research materials.

 

Links to Other Sites

Our Websites may contain links to other sites that are not owned or controlled by OGC. Please be aware that OGC is not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies and statements of other sites to understand their information practices.

 

Accountability and liability for Data Transfers

Please be aware that your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. Our third party service providers (including Amazon Web Services (“AWS”), FocusVision and others) operate around the world. This means that when we collect your personal information we may process it in any of these countries.

We have implemented appropriate safeguards with our third party service providers and partners and further details can be provided upon request.

 

OGC may disclose personal data to trusted third parties as indicated in the privacy policy without offering an opportunity to opt out. OGC requires that its agents and service providers that have access to personal data within the scope of this privacy policy provide the same level of protection as required by the privacy principles.

 

OGC’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, OGC remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless OGC proves that it is not responsible for the event giving rise to the damage.

OGC may also need to disclose personal data in response to lawful requests by public authorities, for law enforcement or national security reasons, or when such action is necessary to comply with a judicial proceeding or court order, or when otherwise required by law, including liability cases on onward transfers to third parties. We do not offer an opportunity to opt out from this category of disclosure.

 

Children under the Age of 18

OGC does not collect personal data from Minors or allow them to register for our surveys. Our services are not intended for and may not be used by minors. “Minors” are individuals under the age of 18 (or under a higher age if so stated by the laws of their residence). If we learn we have collected or received personal information from a Minor, we will delete that information and deletion will occur without notice. If you believe we might have any information from or about a Minor, please contact us at the address provided below.

Security of Your Personal Information

We use appropriate administrative, organizational, technical and physical safeguards to protect the personal information we collect and process about you from loss, misuse and unauthorized access, disclosure, alteration and destruction. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information and to help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. Specific measures we use include encryption through protocols such as Secure Socket Layer (SSL). However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so you should take care in deciding what information you send us in this way. If a password is provided to help protect your projects and personal information, it is your responsibility to keep your password confidential.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

Enforcement and Changes to This Privacy Statement

If OGC maintains your personal data in one of the services within the scope of our privacy policy, you may direct any inquiries or complaints concerning our privacy shield compliance to info@ogcglobal.com or in the U.S., European Union, the United Kingdom through our contact page on our website. OGC shall respond within 45 days.

 

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. If there are material changes to how OGC will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We suggest you periodically review this statement to be informed of how OGC is protecting your information.

 

EU-U.S. Privacy Shield Compliance - Dispute Resolution

OGC complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom to the United States in reliance on Privacy 

Shield.

 

OGC has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

 

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, OGC is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.

 

Pursuant to the Privacy Shield Frameworks, EU and UK individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to info@ogcglobal.com. If requested to remove data, we will respond within a reasonable timeframe.

 

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to info@ogcglobal.com.

 

In compliance with the Privacy Shield Principles, OGC commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and United Kingdom individuals with Privacy Shield inquiries or complaints should first contact OGC at:

 

OGC Global

245 8th Ave, Suite 112

New York, NY 10011

info@ogcglobal.com

OGC has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers  for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.  See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction

 

Contact Information

OGC welcomes your comments regarding this privacy statement. If you have any questions regarding this privacy policy, please contact us by email at info@ogcglobal.com, or please write to the following address:

 

OGC Global

245 8th Ave, Suite 112

New York, NY 10011

 

This Policy was last Updated on: March 30th, 2020

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