The position is a work-from-home opportunity and can be based anywhere in the U.S.

We are seeking a dynamic Sales Director, experienced with the CEM landscape, to join our team. The ideal candidate brings existing relationships with world-class enterprise clients, thrives in a fast-paced, technology-centered environment, and can lead our U.S. growth initiative by building trust and establishing relationships with new customers.


  • Generate leads, leverage existing relationships with world-class enterprise companies and build and maintain strong, long-lasting customer relationships

  • Develop and execute a strategic sales plan to expand OGC’s client base and pipeline

  • Maintain and manage sales volume, product mix, and pricing to execute on sales strategy and reach sales goals

  • Partner with customers to understand their business needs and objectives

  • Effectively communicate how OGC can help clients through proposals and presentations

  • Implement negotiation strategy to build relationships and maximize profitability

  • Serve as OGC’s representative at relevant industry events, expos and conferences

  • Develop compelling sales presentations and materials for distribution


  • Proven track record of selling services / consulting projects to Enterprise accounts, with preferred 5-10+ years experience in quota carrying CEM services, sales, consulting, market research or software professional services.

  • Experience with customer experience management (“CEM”) programs and platforms such as Medallia

  • Ability to listen, communicate, present and influence at all levels including executive and C-level

  • Highly independent with a proven ability to drive the process from start to finish

  • Proven ability to articulate the distinct aspects of OGC’s product mix

  • Excellent prospecting and negotiation skills

  • Excellent verbal and written communication skills

  • Strong sense of design in structuring presentations, proposals, and sales materials

  • Creative thinker, able to come up with innovative ways to reach out to new clients

  • Strong business acumen with an ability to articulate ROI

  • Willingness to attend professional workshops, industry events, expos, and to stay on top of industry trends

  • Strong delivery, planning, and closing skills, with an ability to handle objections

  • Willingness to travel and work flexible work hours to accommodate different time zones

  • Driven to make an impact and grow a business

  • BA/BS degree or equivalent

If this position interests you, please send your resume, cover letter (optional), and contact information to Please include the position for which you are applying in the email subject line.